Gandikota Booking operates gandikotabooking.com and provides accommodation, camping and tourism-related services in Gandikota, Andhra Pradesh.
We respect your privacy and are committed to protecting the information you provide to us. This Privacy Policy explains how we collect and use information when you contact us or make an enquiry or booking through our website.
1. Information We Collect
When you contact us or make a booking, we may collect information such as:
- Your name
- Mobile number
- Email address
- Number of guests
- Booking date
- Check-in and check-out details
- Accommodation or camping requirements
- Other information you voluntarily provide to us
We collect this information only when it is reasonably necessary to respond to your enquiry, manage your booking or provide our services.
2. How We Use Your Information
We use the information provided by you to:
- Respond to your enquiries
- Check availability
- Process and manage bookings
- Confirm booking details
- Contact you regarding your booking
- Provide customer support
- Process payments or refunds where applicable
- Resolve booking-related issues
- Maintain necessary business records
We do not use your information for purposes unrelated to our services unless required or permitted by applicable law.
3. Sharing of Information
We respect the confidentiality of your personal information.
We do not sell, rent or trade your personal information to third parties.
Your information may be shared only when reasonably necessary to provide the requested service, process a booking or comply with applicable law.
For example, information may be shared with a relevant service provider when it is necessary to complete your booking or provide a service requested by you.
4. Payment Information
If you make a payment, the payment may be processed through a third-party payment service.
We do not ask customers to provide confidential banking credentials such as UPI PINs, OTPs, ATM PINs, card PINs or banking passwords.
Customers should never share these confidential credentials with anyone claiming to represent Gandikota Booking.
5. Protection of Your Information
We take reasonable steps to protect the personal information provided by our customers from unauthorized access, misuse or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
6. Retention of Information
We may retain customer information for as long as reasonably necessary to:
- Complete and manage bookings
- Provide customer support
- Maintain business and transaction records
- Handle complaints or disputes
- Meet applicable legal requirements
When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable requirements.
7. Your Information
If you believe that the personal information we hold about you is incorrect or if you have a privacy-related question, you can contact us using the details below.
We will make reasonable efforts to address your request.
8. Third-Party Services
Our website may provide access to third-party services such as payment services or map services when required for our business operations.
Those services may have their own terms and privacy policies.
We are not responsible for the privacy practices of third-party services.
9. Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes in our services or applicable requirements.
Any updated version will be published on this page with the revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or the way we handle your information, please contact us.
Gandikota Booking
Gandikota, Jammalamadugu
Kadapa, Andhra Pradesh – 516434
India
Phone: 7981729370