Welcome to Gandikota Booking.
These Terms & Conditions apply to your use of gandikotabooking.com and to enquiries, reservations and bookings made through our website or through our official communication channels.
By using our website or requesting our services, you agree to these Terms & Conditions.
1. Our Services
Gandikota Booking provides accommodation, camping and tourism-related services in and around Gandikota, Andhra Pradesh.
Depending on the package selected, services may include:
- Accommodation
- Camping or tent accommodation
- Meals included in the selected package
- Campfire facilities where available
- Local tourism assistance
- Sightseeing assistance
- Other services specifically mentioned in the selected package
The services included in a booking will depend on the package selected and the booking confirmation provided to the customer.
2. Booking and Availability
Submitting an enquiry does not automatically guarantee a booking.
A booking becomes confirmed only after availability has been checked and the applicable booking requirements have been completed.
Where an advance payment is required, the booking will be subject to receipt and confirmation of the payment.
Availability may change until the booking is confirmed.
3. Booking Information
Customers are responsible for providing accurate information when making an enquiry or booking.
This may include:
- Customer name
- Mobile number
- Email address
- Number of guests
- Booking dates
- Accommodation requirements
- Other information necessary to process the booking
We are not responsible for problems resulting from incorrect or incomplete information provided by the customer.
4. Pricing
Prices may vary depending on the accommodation type, package, booking dates, number of guests and availability.
Before making a payment, customers should confirm:
- Total booking amount
- Number of guests
- Accommodation type
- Package inclusions
- Additional charges, if any
- Applicable taxes, if any
- Cancellation and refund conditions
We aim to display accurate pricing information on our website and communicate the applicable price before confirming a booking.
5. Package Inclusions
Each package may have different inclusions.
Customers should carefully review the package description before making a booking.
Any service that is not specifically mentioned as included should not be assumed to be included in the booking price.
Optional services, additional meals, transportation, extra guests or third-party activities may involve additional charges.
6. Check-In and Check-Out
Check-in and check-out times depend on the accommodation or camping package.
Customers may be required to provide valid identification at the time of check-in where required by applicable law or by the accommodation provider.
Early check-in and late check-out are subject to availability and may involve additional charges.
7. Cancellation and Refunds
Cancellation and refund terms may vary depending on the package and booking conditions.
The applicable cancellation and refund conditions will be communicated to the customer before or at the time of booking.
Where a booking is cancelled:
- Refund eligibility will depend on the applicable cancellation conditions.
- Advance payments may be non-refundable if this was clearly communicated before payment.
- Refunds, where applicable, will normally be processed through the original payment method or another agreed method.
- No-show bookings may not qualify for a refund.
- Cancellation requests should be communicated as early as possible.
Customers should confirm the cancellation and refund conditions before making payment.
8. Booking Date Changes
Requests to change booking dates are subject to availability.
A date change may result in a difference in price or other applicable charges.
A booking date is considered changed only after the change has been confirmed by us.
9. Weather and Unforeseen Circumstances
Gandikota is an outdoor tourism destination and certain services may be affected by weather conditions, natural events, government restrictions, local regulations, safety conditions or other circumstances beyond our reasonable control.
If a service is affected by such circumstances, we will communicate the available options based on the circumstances and applicable booking conditions.
10. Third-Party Services
Some activities, transportation, sightseeing services, adventure activities or other facilities may be provided by independent third-party operators.
Where applicable:
- Availability is subject to the third-party operator.
- Additional charges may apply.
- The third party’s terms and conditions may apply.
- Safety requirements imposed by the operator must be followed.
- We do not guarantee a third-party service unless it has been specifically confirmed as part of your booking.
11. Outdoor and Adventure Activities
Certain outdoor or adventure activities may involve inherent risks.
Customers must follow all safety instructions provided by the relevant service provider or operator.
Participation may be subject to age limits, physical requirements, weather conditions, safety restrictions and operator availability.
We may decline to facilitate an activity when conditions are considered unsuitable or unsafe.
12. Customer Responsibilities
Customers agree to:
- Follow accommodation and camping rules.
- Follow safety instructions.
- Respect staff, other guests and local residents.
- Follow applicable laws and local regulations.
- Take reasonable care of accommodation and equipment.
- Pay for damage caused by the customer or members of their group where applicable.
- Provide accurate information during the booking process.
13. Unacceptable Behaviour
Customers must not use our services for unlawful activities or conduct that may endanger people or property.
We may refuse or terminate a booking where there is reasonable evidence of unlawful, abusive, dangerous or seriously disruptive behaviour, subject to applicable law.
14. Website Information
We make reasonable efforts to keep information on our website accurate and updated.
However, facilities, photographs, descriptions, prices, availability and services may change from time to time.
Photographs are provided for general representation and may not always show the exact room, tent or facility allocated to a particular customer.
15. Payments and Payment Security
Where payment or an advance is required, the booking will be subject to successful receipt and confirmation of the payment.
Customers should make payments only through the payment methods communicated through our official booking channels.
We will never require customers to provide confidential banking credentials such as:
- OTP
- UPI PIN
- ATM PIN
- Card PIN
- Banking password
Customers should not share these credentials with anyone.
16. Communication
We may contact customers using the phone number, email address or other contact information provided during an enquiry or booking.
Communication may relate to:
- Booking confirmation
- Availability
- Payment
- Changes to a booking
- Cancellation
- Customer support
- Other information directly related to the requested service
Customers are responsible for providing correct and active contact information.
17. Intellectual Property
Website content, including text, photographs, graphics, logos and other materials, may be owned by or used with permission by Gandikota Booking.
Website content may not be copied, reproduced, modified, distributed or commercially used without permission, except where permitted by applicable law.
18. Service Limitations
We will make reasonable efforts to provide the services confirmed in a booking.
However, certain services may be affected by circumstances outside our reasonable control, including severe weather, government restrictions, natural events, technical problems, third-party service interruptions or other unforeseen circumstances.
Nothing in these Terms & Conditions limits any rights or remedies that cannot legally be limited under applicable law.
19. Complaints
If you have a concern regarding your booking or service, please contact us as soon as reasonably possible.
When contacting us about a complaint, please provide your booking details and relevant information so that we can investigate and respond appropriately.
20. Changes to These Terms
We may update these Terms & Conditions when necessary to reflect changes in our services, website or applicable requirements.
The latest version will be published on this page with the updated effective date.
21. Governing Law
These Terms & Conditions are governed by the applicable laws of India.
Any dispute shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.
22. Contact Us
For questions regarding our services, bookings or these Terms & Conditions, please contact:
Gandikota Booking
Gandikota, Jammalamadugu
Kadapa, Andhra Pradesh – 516434
India
Phone: 7981729370